No big decision should be made without first doing your homework, that includes the decision of choosing an HVAC contractor. You’ll want to seek out a contractor that will listen to you and make certain they are meeting all your home comfort needs.
HVAC installation isn’t a project you want to attempt to DIY. You’ll need to find a contractor that is highly skilled in many areas. They will evaluate your home’s load calculation, pull permits to guarantee local codes are met, check piping and plenty of steps in-between. If your top-of-the-line system doesn’t receive a top-of-the-line installation, you’re more likely to get inferior performance from your system.
The professionals at Northglenn Heating & Air Conditioning, Inc. have put together some questions to ask to help you on your quest of finding your ideal HVAC contractor.
Do they have references or referrals?
When deciding to work with a company they should be able to give you a list of recent customers that can corroborate the quality of their work. After obtaining that you can call and ask them about their recent HVAC projects, if they are pleased with the results and if they would hire the company again in the future.
You can also check with sources like the ACCA (Air Conditioning Contractors of America) and the Better Business Bureau. Looking up a contractor on BBB will allow you to see consumer ratings and will also show you any customer complaints lodged against a company. The ACCA is a non-profit that employs the expertise of over 60,000 professionals and 4,000 businesses. Contractors that are members of ACCA are serious about their profession and will gladly provide you with referrals.
An additional option is enlisting the help of your friends on social media. These recommendations are given by people you know and trust. You’ll most likely not only get feedback on what contractors to use, but also who to avoid. If you’re looking for suggestions from your neighbors, nextdoor.com is literally a social network of your neighbors.
Are they NATE-certified?
If your contractor is NATE-certified you can guarantee that you’re getting a contractor that meets the highest standards in installation and service. NATE (North American Technician Excellence) is a non-profit organization for HVAC technicians. In order to become NATE-certified a technician has to pass specialized and real-world tests that were created by a committee of the top industry experts.
Are they properly licensed and insured?
Just about every state requires licensure for HVAC contractors. This assists in protecting consumers from companies that use inexperienced workers. A simple online search will show you whether your state requires a license or not. If you are living in a state the requires a license and your contractor doesn’t have one, look elsewhere to avert any issues.
When to ask these questions?
The perfect time to locate a quality HVAC contractor is before anything breaks down. If you get your system checked when it’s operating properly and get your regular maintenance scheduled to keep it running properly.
Relationships built on trust and experience is important to us at Northglenn Heating & Air Conditioning, Inc. in Northglenn. Our professionals will happily answer any questions you may have about home comfort. Give us a call at 303-452-4146 or set up an appointment with us using our online scheduler.