The Nest thermostat is one of the most popular smart thermostats you can buy. And for good reason. It learns your temperature preferences and makes an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your residence or away and can adjust temps to help you save even more.

The Nest works with a vast range of 24-volt heating and cooling systems, but it’s always a good idea to check the Nest thermostat compatibility checker before installing one. Don’t forget to contact your energy company for valuable rebates, since you could be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either hook it up yourself or hire a HVAC pro like Northglenn Heating & Air Conditioning. If you’re installing it without help, you’ll spot a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a problem since the thermostat can pull adequate power from other heating and cooling wires.

In some instances, your heating and cooling system could need that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is an improvement from outdated programmable thermostats that use a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t get enough electricity, Nest says you might have some of these issues:

  1. Bad battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t turn off.
  5. Your system is producing weird noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously working, won’t run or turns off and on frequently in a short period of time.

You might worry something is wrong with your heating and cooling system, but if you just installed the Nest, we suggest you check your thermostat right away. This is especially pertinent if the weather is moderate, and you haven’t been using your heat or air conditioning much.

Our Professionals Can Solve Nest Thermostat Issues

If you’ve gone through Nest thermostat troubleshooting by yourself but can’t solve the problem, a smart thermostat professional like one from Northglenn Heating & Air Conditioning can provide support. We can pinpoint the problem and put in a C-wire, if necessary.

Smart thermostats including the Nest are made to make your life easier, through automatic energy-efficient programming and the opportunity to keep an eye on settings while you’re out. It’s an annoying experience when yours won’t run properly, but our heating and cooling specialists at Northglenn Heating & Air Conditioning can take care of the problem fast.

If you’re experiencing atypical heating and cooling behavior with your new Nest, call us at 303-452-4146 to book your appointment today.